Watsbot vs Twilio: A Comparison of WhatsApp Business Solution Providers
Technology | 1 Minute Read

Watsbot vs Twilio: A Comparison of WhatsApp Business Solution Providers

On 08 Jun, 2021

To embark on a successful business venture you need the right tools to boost your communication efforts with your customers. The better you are connected to your customers, the better you know their needs. Being able to provide solutions to the issues of customers is one of the most important aspects of a successful business. And this can only happen if you provide them the most convenient means of contacting you. 

 

Today, WhatsApp is being used everywhere and it's one of the best means of connecting with your customers. Once you have focussed on the platform, you need to research the company offering the best services and solutions. In this post, we will be comparing Watsbot with Twilio so you can decide on the perfect solution for your business. So without further ado, let's get right into the comparison. 

Comparison Test: WhatsApp API Solution Providers

Watsbot vs Twilio

Watsbot and Twilo are official WhatsApp Business API service, providers. They have been checked and authorized by Facebook to provide services as WhatsApp API solution providers.

Watsbot 

Watsbot is a product of Bester Capital Media, a company that specializes in the latest technology such as neuro-linguistic programming (NLP) and artificial intelligence (AI) to develop digital products for the purpose of communication. BCM has developed numerous AI chatbot solutions for many renowned businesses and continues to add innovative solutions to its portfolio. 

Twilio 

Twilio is a US-based communications platform that offers APIs for platforms such as LINE and Facebook Messenger. It runs on the cloud and is a good company for targeting traditional communication channels.

WhatsApp Template Message Pricing

Both companies have similar pricing plans for the WhatsApp business template messages. As these message templates are pre-approved by WhatsApp they include alerts, reminders, and notifications

Watsbot offers stories that can be customized and tested by clients. They can then opt for enterprise services that may involve some extra charges based on the destination country and message volume. The first messages are free on Watsbot.

Twilio charges $0.0135 and a breakdown of this includes a $0.005 separate flat-rate per-message fee and a $0.0085 WhatsApp fee.

WhatsApp Business Number

WhatsApp business number is important for companies operating in different zones. The process of both Watsbot and Twilio is different. 

Watsbot allows businesses to use any phone number for their processes. All that is important is the fact that the number should be disassociated with any other WhatsApp account. It should also meet the necessary requirements.

If you consider Twilio, you would be surprised to know that the company is bent towards using Twilio phone numbers. That's the number Twilio gives you to access the WhatsApp Business API. You can also use non-Twilio phone numbers but there will be certain requirements that you will need to consider.

 

What to choose: Watsbot or Twilio?

So, if you are a business looking for a WhatsApp Business API service provider, which one should you choose?

It all depends on your requirements. All the services offered by Twilio are available at Watsbot. The latter company offers you more features than the former and the prices are considerably low as well.

If you are a small business with no in-house developers and need only basic WhatsApp Business API features, you may go for the basic packages. The larger businesses need to opt for more professional plans. 

 

If you want to take a trial of Watsbot you can sign up right here:

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