On 01 Jul, 2021
Businesses are quickly realizing the importance of using WhatsApp bots for conversions. There are over a billion users with over a staggering 60 billion conversations daily. WhatsApp also has the highest opening rate which is a hundred times better than the usual email blasts.
Furthermore, customers are more likely to trust you on WhatsApp rather than on other communication channels. These are the main factors allowing this app to become increasingly popular among businesses. If you are a new business mulling over the possible benefits of WhatsApp bots for your sales goals, here are all the important points you need to consider.
Before we start talking about using AI-Powered WhatsApp bots such as Watsbot for your business, we need to consider some important guidelines that all businesses should comply with. Businesses already using WhatsApp chatbots for their conversions may already know these, but still, there is nothing wrong with a kind refresher.
You must know that messages for WhatsApp Business are through opt-in. This is to say such messages can only reach people who have accepted to get messages from your business. The response is without any limitations of course and you can also get some pre-approved templates to ease your process.
WhatsApp Bots are great for customer service. This is one of the most popular uses of Watsbot. You can easily reach out to your customers and send them automated messages to boost your business conversions. You can provide quality support to your customers 24/7. This means that your customers will be attended even while your office has closed or your staff members are on a vacation. That’s the dependability your business needs and it's precisely what WhatsApp chatbots offer. WhatsApp chatbots can also be integrated into your existing CRM systems and that offers your further ease in using this product.
WhatsApp bots work perfectly for marketing purposes. You can easily set up these chatbots and they can send out marketing messages automatically. Apart from reaching out to new costumes, these chatbots can greet your new contacts and introduce your services/products just through automated tests you have set earlier.
This functionality can further be used to inform customers about promotions, upcoming sales, and more. Watsbot is an AI-powered chatbot that allows businesses to make and test chat stories. These stories are implemented through an easy-to-use one-screen interface and can be tested through any WhatsApp number.
These were the essential points about using WhatsApp chatbots you really needed to know. We hope these help you in setting up the perfect WhatsApp chatbot for your business goals.
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