On 10 Mar, 2021
The digital market space is taking everyone by the storm as the COVID-19 pandemic continues to wreak havoc in the traditional markets. Businesses are using innovative ways of selling their products while following social distancing protocols. In the current landscape, the small businesses are using WhatsApp Businesses Chat bot in making more sales, but what’s there for the big businesses?
According to reports, WhatsApp saw a massive 40% increase in usage due to the coronavirus. Experts believe that WhatsApp will become a leader among the messaging channels in 2021. As of now, WhatsApp is reported to be delivering a massive 100 billion messages a day. These conversations are important for businesses as they can slide their marketing messages in and make some more sales. These conversations, if done from the business end can also help businesses forge stronger business relations and make more repeat customers.
WhatsApp launched this app with some extended features for small businesses to make some online sales. It is a free-to-download mobile application that works like a charm if you are starting a new small-scale business. Let us explain a bit about it.
WhatsApp Business assists you in connecting with your customers and featuring your products to them. They can express their views or order anything they like on WhatsApp and you can also answer their questions about your products and services. WhatsApp Business allows you to create a catalog that will showcase your products. There are also special features through which you can sort, automate and respond to customers’ messages, better.
That’s great for small businesses, but what’s there for the big businesses?
WhatsApp Chatbot For Businesses
WhatsApp didn’t forget big businesses and released an API that can be merged with AI-powered chatbots for effective automation. With WhatsApp API companies can offer timely customer support and easily send notifications.
Watsbot: AI-Powered Chatbot For Businesses
Watsbot is a WhatsApp chatbot for Business that brings you automated software that is powered by artificial intelligence (AI). Customers can communicate with WhatsApp chatbot through the chat interface and feel like they are talking to a real person. The AI technology is powered by machine learning and it learns from the responses of the people. This chatbot evolves over time and becomes intelligent with every conversation with your customers.
WhatsApp gives it APIs to only medium to large businesses so if you are a small business you can only benefit from it by getting Watsbot. Our chatbot can be customized for all businesses and we can use machine learning to curate the best responses for your customers. WhatsApp is connecting billions of users and offering businesses new avenues for engaging with its new customers. If you are interested in creating a WhatsApp chatbot for your business, Click here to learn more about our Whatsapp Business Chat Bot services.
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